Pet policy and family services at Four Seasons Hotel New Orleans
Four Seasons Hotel New Orleans welcomes well-trained, vaccinated cats and dogs in guest rooms; pets must be leashed outside the room, may not be left unattended, and are not allowed in restaurants, the Spa, Fitness Centre or pool areas. The hotel also markets family services—in-room camping, child-size bathrobes, complimentary dining for children five and under, a family activity room and a kid-friendly pool with toys and floats.
In this guide
Pet policy overview
Four Seasons Hotel New Orleans can accommodate a cat or dog in guest rooms provided the animal is fully trained and vaccinated. Pets must be leashed when outside the room and are not permitted in food-and-beverage outlets, the Spa, the Fitness Centre or the rooftop Pool Deck.
Pets should not be left unattended in guest rooms. The hotel provides a gated, turfed outdoor pet area and can arrange pet-sitting through the Concierge.
- Accepted pets: cats and dogs (official hotel statement).
- Requirements: fully trained, vaccinated, leashed outside the room, not left unattended.
- Restricted areas: restaurants, Spa, Fitness Centre, pool areas.
- Pet services: gated turfed outdoor pet area and pet-sitting arranged via Concierge.
| Item | Hotel statement |
|---|---|
| Allowed in rooms | Yes — cats and dogs |
| Allowed in restaurants/pool/spa/fitness | No |
| On-site pet area | Gated, turfed outdoor space |
Fees and conflicting third-party listings
Four Seasons' official information indicates no additional nightly pet fees or deposits and highlights concierge-arranged pet-sitting. However, some third-party booking sites list a per-stay pet fee, weight limits and maximum pets per room; those third-party details conflict with the hotel's own page.
If a pet fee, weight limit or other restriction matters to your booking, confirm directly with the hotel or your booking agent before arrival to reconcile any discrepancy.
- Official site: states no nightly pet fees or deposits (Four Seasons statement).
- Third-party listings: some show a per-pet fee, weight limits or a maximum number of pets per room (conflicting information).
- Action: verify with the hotel or your booking source at time of reservation.
| Source | What it may list |
|---|---|
| Four Seasons official page | No nightly pet fee or deposit (hotel statement) |
| Some third-party booking sites | Per-stay pet fee, weight limits, max 2 pets (conflicting) |
| Recommended action | Confirm policy/fees with hotel or booking agent |
Family services and kid-friendly features
Four Seasons Hotel New Orleans is explicitly family-friendly and offers in-room camping, child-size bathrobes, a Family Activity Room, and babysitting services arranged through the Concierge. Children of all ages are welcome and the property does not operate an adults-only tower or section.
Restaurants and dining are family-oriented: the hotel offers complimentary dining for children five and under and 24-hour private in-room dining for guests who prefer meals in their rooms.
- In-room camping available (hotel program).
- Child-size bathrobes provided.
- Family Activity Room and babysitting via Concierge.
- Kids-eat-free policy for children five and under (hotel statement).
| Service | Availability |
|---|---|
| In-room camping | Yes |
| Child-size bathrobes | Yes |
| Kids-eat-free | Children 5 and under (hotel policy) |
Pool access, hours and family amenities
The rooftop Pool Deck features a 75-foot crescent-shaped heated saltwater infinity pool and an adjoining heated spa tub on the fifth floor, overlooking the Mississippi River. Pool access is reserved for registered hotel guests only; no day passes are sold to outside visitors.
Pool hours are listed as 7:00 am to 10:00 pm and the family pool area provides complimentary pool toys and floats for children. Because hours can vary by date, the hotel recommends confirming pool hours with the front desk for your stay.
- Pool type: 75-foot crescent-shaped heated saltwater infinity pool (fifth floor).
- Access: registered hotel guests only; no outside day passes.
- Hours: generally 7:00 am – 10:00 pm (confirm with front desk).
- Family extras: complimentary pool toys and floats for children; climate-controlled and open year-round per property notes.
| Feature | Detail |
|---|---|
| Pool location | Fifth-floor Pool Deck overlooking the Mississippi River |
| Hours (typical) | 7:00 am – 10:00 pm |
| Guest access | Registered hotel guests only |
Bringing pets to your room: practical tips
Before arrival, call the Concierge to reconfirm any pet details and to request the gated pet area or arrange pet-sitting. The Front Desk requires the reservation holder to present a photo ID and credit card at check-in; the reservation holder must be at least 18 years old.
Pack the pet essentials the hotel won’t provide (food, familiar bedding, medications). Because pets may not be left unattended, plan for daytime activities or booking a local sitter through Concierge if you will be away from your room.
- Confirm pet policy and any fees at time of booking/arrival with Concierge or front desk.
- Bring documentation of vaccinations if available.
- Use the hotel's outdoor pet area for relief and exercise.
- If you need pet-sitting, request the service through Concierge in advance.
| Before you go | Do this |
|---|---|
| Policy verification | Call hotel/Concierge to confirm current pet policy and fees |
| Travel documents | Bring vaccination records if possible |
| During stay | Use gated pet area; do not leave pet unattended |
Spa, fitness and dining: where pets and kids can (and can’t) go
Pets are not allowed in the Spa, Fitness Centre or the hotel's restaurants. The Spa at Four Seasons Hotel New Orleans offers treatment rooms, a relaxation lounge and exclusive spa-and-cabana packages that can include rooftop pool access as part of the spa experience, but those areas remain pet-free.
Families may dine at on-site venues—Chemin à la Mer, Trattoria Varco and the Chandelier Bar—and children are welcome. The hotel also provides 24-hour in-room dining and poolside dining during posted hours if you prefer to keep pets out of public dining spaces.
- Pets: prohibited in Spa, Fitness Centre, restaurants and pool areas.
- Spa: The Spa at Four Seasons Hotel New Orleans is on the fifth floor with defined hours and amenities; spa services can include pool access as part of packages.
- Dining: family-friendly restaurants and 24-hour in-room dining available; children five and under may eat free.
| Facility | Pets allowed? |
|---|---|
| Spa (The Spa at Four Seasons Hotel New Orleans) | No |
| Fitness Centre | No |
| Chemin à la Mer / Trattoria Varco / Chandelier Bar | No (restaurants are pet-free; children welcome) |
Nearby family activities and arrival notes
Four Seasons Hotel New Orleans sits at 2 Canal Street on the Mississippi Riverfront at the foot of Canal Street, steps from the French Quarter, Riverwalk and several family attractions. Nearby points of interest include Caesars New Orleans Casino, Audubon Aquarium of the Americas, Goldring Woldenberg Riverfront Park and The Shops at Canal Place—many of which are an easy walk from the hotel.
The hotel has direct access to the streetcar line at Canal Street. Multiple third-party sources note the hotel does not provide a complimentary airport shuttle; airport travel time from Louis Armstrong New Orleans International Airport is commonly reported at roughly 20–25 minutes, but confirm travel plans in advance.
- Address: 2 Canal Street, New Orleans, Louisiana, 70130, US.
- Nearby walks: Riverwalk, Aquarium, Woldenberg Park, Canal Place and the French Quarter.
- Transport: direct streetcar access at the edge of Canal Street; airport transfers are typically arranged privately (confirm with hotel).
- Check-in/out: check-in begins at 3:00 pm; check-out is 12:00 pm (noon).
| Nearby attraction | Approximate walk |
|---|---|
| Audubon Aquarium of the Americas | About 3 minutes (per hotel notes) |
| The Shops at Canal Place | About 4 minutes |
| French Quarter (St. Louis Cathedral) | Roughly 12 minutes |
