What’s included in your stay — and what costs extra
Your rate at Four Seasons Hotel New Orleans covers your room or suite, complimentary Wi‑Fi in rooms and public areas, access to the rooftop heated saltwater infinity pool and the 24‑hour Fitness Centre (for registered guests), and basic hotel services like 24‑hour front desk and concierge. Extras typically charged separately include meals and drinks (restaurants, bar and in‑room dining), valet parking, spa treatments and most special experiences or event services.
In this guide
What’s included with every room or suite
All reservations include your booked guest room or suite (for example Deluxe Room, River View; Superior Room; Executive Suite, City View; Suite, 1 Bedroom, River View; Suite, 2 Bedrooms, City View; Premier Room, City View), access to hotel public areas, and standard in‑room amenities shown on the hotel’s site.
Complimentary Wi‑Fi is available in guest rooms and throughout public areas. Registered guests may use the rooftop Pool Deck (pool hours are posted and can vary by date) and the 24‑hour Fitness Centre.
- Free Wi‑Fi in rooms and public areas
- Access to rooftop heated saltwater infinity pool and heated spa tub (guests only)
- 24‑hour Fitness Centre with Peloton bikes (registered guests)
- 24‑hour front desk, concierge, porter and luggage storage
| Service | Included? |
|---|---|
| Wi‑Fi (rooms & public areas) | Yes |
| Rooftop pool & Fitness Centre (registered guests) | Yes |
| Spa treatments and packages | No — charged separately |
Dining and in‑room dining: what’s covered
Rates are not all‑inclusive. On‑site dining venues (Chemin à la Mer, Trattoria Varco, Miss River and the Chandelier Bar) charge à la carte; 24‑hour private in‑room dining is also available for a separate charge.
Poolside dining is offered daily during published hours, but food and beverages are billed separately. Several restaurants accept reservations from non‑guests as well as hotel guests.
- Chemin à la Mer — lunch, dinner and weekend jazz/brunch hours (first‑floor restaurant)
- Trattoria Varco — breakfast daily and dinner on select nights (5th floor)
- Miss River — brunch Fri–Sun and dinner daily (ground level)
- Chandelier Bar — drink service and bar food (hours vary by day)
- Poolside dining — available daily during posted Pool Deck hours
- 24‑hour in‑room dining — available, billed to your folio
| Venue | When open to guests |
|---|---|
| Chemin à la Mer | Lunch & dinner daily; weekend brunch hours |
| Trattoria Varco | Breakfast daily; dinner Tue–Sat |
| Chandelier Bar | Daytime & late‑night drink service (hours vary) |
Spa, wellness and fitness — included vs. extra
Access to the Fitness Centre is included for registered guests; the Fitness Centre is open 24 hours and features Peloton bikes and a range of strength and cardio equipment.
The Spa at Four Seasons Hotel New Orleans provides a relaxation lounge, steam room and treatment rooms, but spa treatments, signature experiences and spa‑and‑cabana day packages are charged separately.
- Fitness Centre — included for registered guests (24‑hour access)
- Spa facilities (relaxation lounge, steam room) — facility access tied to paid appointments or spa packages
- Spa treatments (e.g., Southern Rose, Southern Gentleman, Spa de Deux) and product‑based facials/body wraps — additional charges
| Wellness offering | Included? |
|---|---|
| Fitness Centre use | Yes (registered guests) |
| Spa facility access with paid treatment | Yes (as part of paid treatment/package) |
| Individual spa treatments and signature packages | No — charged separately |
Parking, transport and arrival costs
Parking at Four Seasons Hotel New Orleans is valet‑only and is charged separately. The hotel page and third‑party listings note a daily valet surcharge and in/out privileges for registered guests; rates vary by source and season.
The hotel does not publish a complimentary airport shuttle. Multiple third‑party sources indicate no regular hotel shuttle; guests should arrange paid transfers, use taxis, rideshare or the streetcar for downtown travel.
- Valet parking — available only (charged separately; in/out privileges reported)
- No published free airport shuttle — paid shuttle or taxi/ride‑share recommended
- Streetcar access at the foot of Canal Street for local travel
| Service | How it’s handled |
|---|---|
| Valet parking | Valet only; daily surcharge (charged to folio) |
| Airport transfers | No regular complimentary shuttle reported; options vary |
| Streetcar | Direct access from hotel (public transit) |
Pets, policies and fees
Four Seasons Hotel New Orleans accepts well‑trained, vaccinated cats and dogs in guest rooms; pets must be leashed outside the room and not left unattended. Pets are not allowed in restaurants, the Spa, Fitness Centre or pool areas.
The hotel's official page states there are no additional nightly pet fees or deposits and mentions a gated outdoor turfed pet area and concierge‑arranged pet‑sitting. However, a third‑party booking site lists a pet fee and weight limits; because sources conflict, confirm pet policy and any charges directly with the hotel before arrival.
- Pets allowed in rooms (dogs and cats) if trained and vaccinated
- Pets restricted from food & beverage outlets, Spa, Fitness Centre and Pool
- Official site: no nightly pet fee listed; third‑party sites may report a fee — check with hotel
| Pet detail | Notes |
|---|---|
| Pet acceptance | Cats and dogs allowed in rooms (official site) |
| Pet fees | Official site: no nightly fee listed; third‑party listings may differ |
| Pet areas | Gated, turfed outdoor pet area; concierge pet‑sitting available |
Events, meetings and wedding extras
Meeting and wedding spaces (Plimsoll Ballroom, River Ballroom, The Garden, Vue Orleans Observation Deck, and other breakout rooms) are available for a fee; event packages and food‑and‑beverage minimums apply and are quoted per event.
Event services — audiovisual, catering, room rental, set‑up, and staffing — are billed separately. If you’re planning an event, request a full event proposal from the hotel for current minimums and inclusions.
- Plimsoll Ballroom and River Ballroom available for large events; capacities vary by room
- Vue Orleans observation deck and The Garden available as rooftop and outdoor options
- Food & beverage minimums and event fees apply and are quoted per event
| Venue | Typical use / capacity |
|---|---|
| Plimsoll Ballroom | Large ballroom events (seated and cocktail capacities listed by hotel) |
| River Ballroom | Mid‑to‑large receptions with Mississippi River views |
| The Garden / Vue Orleans | Outdoor/observation‑deck events (capacity varies) |
Check‑in/out, payment and incidental charges
Standard check‑in begins at 3:00 pm and check‑out is at 12:00 pm (noon). The reservation holder must be at least 18 years old to check in and must present a government‑issued photo ID and credit card at arrival.
Accepted credit cards include major brands; cash is not accepted for payment. Incidentals such as minibar items, paid parking, dining, spa treatments, special requests and third‑party services are charged to your folio and settled at check‑out.
- Check‑in: 3:00 pm; Check‑out: 12:00 pm (noon)
- Reservation holder must be 18+ with photo ID and credit/debit card
- Major credit cards accepted; cash may not be accepted for folio payment
- Incidental charges (minibar, dining, valet, spa) billed to room folio
| Item | How charged |
|---|---|
| Minibar & in‑room purchases | Billed to guest folio |
| Spa treatments and packages | Billed separately to folio |
| Valet parking | Daily surcharge charged to folio |
