The Spa and rooftop pool: timing, packages and access
The Spa at Four Seasons Hotel New Orleans offers treatments in an 5,525-square-foot facility with eight treatment rooms and spa hours Sun–Thu 10:00 am–6:00 pm, Fri–Sat 9:00 am–7:00 pm. The fifth-floor heated saltwater infinity pool (75-foot crescent) is open daily 7:00 am–10:00 pm for registered hotel guests only; spa-and-cabana day packages include exclusive pool access.
In this guide
- Where the spa and rooftop pool are located
- Timing: spa hours, pool hours and best windows
- Spa packages, signature treatments and what they include
- How to book, packages and access rules
- Who can use the pool and spa — family, pets and age rules
- Practical tips: arrival, pool etiquette and combining spa with dining
Where the spa and rooftop pool are located
Both the spa and the pool sit on the hotel's fifth-floor Pool Deck overlooking the Mississippi River; the spa is identified as The Spa at Four Seasons Hotel New Orleans. The rooftop pool is described as a 75-foot crescent-shaped heated saltwater infinity pool with an adjoining heated spa tub.
The Pool Deck and spa are reserved for registered hotel guests; the rooftop pool is climate-controlled and open year-round. For arrival logistics, the hotel is at 2 Canal Street, steps from the French Quarter.
- Spa: The Spa at Four Seasons Hotel New Orleans — fifth floor
- Pool: 75-foot crescent heated saltwater infinity pool — fifth-floor Pool Deck
- Pool access: registered hotel guests only; no public day passes sold
| Facility | Floor | Notes |
|---|---|---|
| The Spa at Four Seasons Hotel New Orleans | 5th | 8 treatment rooms; relaxation lounge; his-and-her lockers |
| Rooftop pool (heated saltwater infinity) | 5th | 75-foot crescent pool; heated spa tub; open year-round for guests |
| Poolside dining | 5th | Available daily (see front desk for hours and menu) |
Timing: spa hours, pool hours and best windows
Spa operating hours are Sunday–Thursday 10:00 am–6:00 pm and Friday–Saturday 9:00 am–7:00 pm. The hotel lists a range of signature treatments and the spa recommends booking ahead for prime times and weekends.
The rooftop pool is open daily from 7:00 am to 10:00 pm and is reserved for registered hotel guests. Pool hours can vary by date, so confirm the hours for your stay with the front desk or Concierge when you check in.
- Spa: Sun–Thu 10:00 am–6:00 pm; Fri–Sat 9:00 am–7:00 pm
- Pool: Daily 7:00 am–10:00 pm (hotel guests only)
- Tip: Confirm pool hours at check-in — some reviewers note hours can vary by date
| Service | Typical hours | Notes |
|---|---|---|
| Spa treatments | Sun–Thu 10:00 am–6:00 pm; Fri–Sat 9:00 am–7:00 pm | Book ahead for weekend and evening slots |
| Pool deck access | 7:00 am–10:00 pm daily | Exclusively for registered guests; year-round, climate-controlled |
| Poolside dining | Daily 10:00 am–5:30 pm | Order through pool service or front desk |
Spa packages, signature treatments and what they include
The Spa lists a set of signature experiences. Examples named by the hotel and related sources include the Southern Rose, the Southern Gentleman, Spa de Deux (a couples’ treatment), the Four Seasons Signature Body Wrap and the Signature Facial.
Some of these treatments include specific rituals or post-treatment amenities: the Southern Rose includes dry brush exfoliation, a locally sourced rose oil massage and a complimentary French 75 cocktail; other packages conclude with beverages or snacks in the relaxation lounge. The Spa also offers spa-and-cabana day packages that include exclusive rooftop pool access.
- Southern Rose: dry brush exfoliation, rose oil massage, complimentary French 75
- Southern Gentleman: 100-minute treatment (source lists it as themed to Sazerac) and concludes with a classic Sazerac and bar snacks
- Spa de Deux: couples' bath soak, side-by-side massage, champagne on the relaxation deck
- Signature Body Wrap & Signature Facial: offered in 60- and 90-minute lengths with Margy's Monte Carlo products
| Package / Treatment | What to expect | Mentioned inclusions |
|---|---|---|
| Southern Rose | Full-body treatment with exfoliation and massage | Complimentary French 75 cocktail |
| Spa de Deux (couples) | Soak in couples' tub, customized side-by-side massage | Champagne on the relaxation deck |
| Signature Facial / Body Wrap | Facials and wraps using property-specific products | Margy's Monte Carlo products (facility standard) |
How to book, packages and access rules
Book spa treatments and spa-and-cabana packages directly with the hotel or through the Concierge; advance reservations are recommended, especially for weekend slots or couples’ treatments. The pool and spa facilities are available only to registered hotel guests.
The hotel enforces guest-only access to the pool — outside day passes are not sold. Pets are not allowed in the Spa, Fitness Centre, or pool areas per the hotel's policy.
- Reserve spa treatments in advance through the hotel's reservations or Concierge
- Spa-and-cabana packages include exclusive access to the rooftop pool (confirm details when booking)
- Pool access is for registered hotel guests only — no public day passes
| Booking step | Advice |
|---|---|
| Reserve a treatment | Contact the hotel or Concierge early, especially weekends |
| Confirm inclusions | Ask whether pool access, cabana time, and post-treatment refreshments are included |
| At check-in | Confirm pool hours and any day-specific changes |
Who can use the pool and spa — family, pets and age rules
Four Seasons Hotel New Orleans is a family-friendly property; the pool area includes complimentary pool toys and floats for children and the hotel explicitly markets family amenities. The rooftop pool is available for guests of all ages, and children are welcome under the hotel's family policy.
Pets are permitted in guest rooms but not in the Spa, Fitness Centre, or pool areas. The reservation holder must be at least 18 years old to check in; that is separate from pool and spa use, which are guest-based rather than age-restricted in hotel materials.
- Pool: guest-only, family-friendly; complimentary pool toys and floats for children available daily
- Spa: not pet-accessible; check with the Spa for any age-specific guidelines for certain treatments
- Check-in age: reservation holder must be at least 18 to check in (ID and card required)
| Category | Allowed |
|---|---|
| Children at pool | Yes — family pool area with toys/floats |
| Pets at pool/spa | No — pets not permitted in Spa, Fitness Centre, or pool areas |
| Pool day-passes | No — pool access is limited to registered hotel guests |
Practical tips: arrival, pool etiquette and combining spa with dining
Check-in begins at 3:00 pm and check-out is at 12:00 pm (noon); confirm pool hours when you arrive as hours can sometimes vary by date. Poolside dining is available daily (listed hours: 10:00 am–5:30 pm), so plan lunch or light meals around those times.
If you plan a spa day that includes pool or cabana time, tell the Spa when you book so they can confirm inclusions. Remember that pets are not permitted in pool or spa areas, and the hotel's non-smoking policy applies throughout the property.
- Arrival: check-in 3:00 pm; remind the front desk to confirm pool hours and cabana availability
- Poolside dining: daily 10:00 am–5:30 pm — perfect for light meals between treatments
- Etiquette: pool is for registered guests only; follow lifeguard or staff guidance if present
| Need | What to do |
|---|---|
| Book spa + pool day | Reserve treatments and confirm pool/cabana access with the Spa |
| Traveling with pets | Pets allowed in rooms only; not allowed in Spa or pool areas |
| Want dinner after treatments | Reserve Chemin à la Mer, Miss River, or Trattoria Varco in advance |
