Getting around New Orleans from the hotel
From Four Seasons Hotel New Orleans (2 Canal Street) you can walk to the French Quarter, Riverwalk and nearby attractions, use the streetcar at the foot of Canal Street, or ask the Concierge to arrange taxis, rideshares or private transfers. Valet parking is the hotel’s parking option; the rooftop pool, spa and fitness centre are for registered guests only.
In this guide
Arriving from the airport
Louis Armstrong New Orleans International Airport is the main commercial airport serving the city; travel time into downtown is commonly about 20–25 minutes depending on traffic. The hotel’s location on the Mississippi Riverfront places it a short drive from the airport.
Four Seasons information and third-party sources do not describe a complimentary hotel airport shuttle. If you prefer not to use a rideshare or taxi, ask the Concierge to arrange a paid private transfer in advance.
- Typical taxi flat rate from MSY to downtown/French Quarter area has been listed as $36 for up to two passengers (confirm current rate at the airport).
- Concierge can book private car service or recommended transfer providers.
- There’s also Louis Armstrong Airport car rental and shuttle options from independent providers — check providers and timing before travel.
| Option | Notes |
|---|---|
| Taxi / Rideshare | Direct drop-off at 2 Canal Street; common and convenient |
| Private transfer | Book via Concierge for meet-and-greet and luggage help |
| Hotel shuttle | No complimentary Four Seasons shuttle is described in multiple official third-party sources |
Using the streetcar, walking and short sightseeing trips
The hotel sits at the foot of Canal Street with direct access to the streetcar line, making it easy to take the historic streetcars for short city trips. Many downtown attractions, Riverwalk shops, Woldenberg Park and the Audubon Aquarium are within a few minutes’ walk.
Walking from Four Seasons to the French Quarter and St. Louis Cathedral is commonly cited as about a 12-minute walk; Riverwalk Marketplace and Caesars Casino are essentially steps from the property.
- Walk to Riverwalk Marketplace, Woldenberg Riverfront Park and the Audubon Aquarium in just a few minutes.
- St. Louis Cathedral / French Quarter: roughly a 10–15 minute walk.
- Streetcar at Canal Street provides a convenient, scenic option to reach other neighborhoods.
| Nearby spot | Typical walk time |
|---|---|
| Riverwalk Marketplace / Caesars Casino | 1 minute |
| Audubon Aquarium / Woldenberg Park | About 3 minutes |
| Shops at Canal Place | About 4 minutes |
Taxis, rideshares and private cars
Taxis and rideshare services (Uber/Lyft) are widely available in downtown New Orleans; the Concierge can call a car, confirm pricing, and help with luggage and pick-up at the porte-cochère.
If you need a private sedan, SUV or van for excursions (swamp tours, plantations or day trips), the hotel Concierge can arrange a booked transfer or tour pickup.
- Ask Concierge to schedule an on-demand taxi or rideshare pick-up at the hotel entrance.
- Private transfers are useful for multi-stop day trips (Oak Alley, Whitney, Barataria Preserve).
- Confirm vehicle size if you’re traveling with large luggage or a group.
| Trip type | Recommended transport |
|---|---|
| Short downtown trips | Taxi or rideshare |
| Day trips outside the city | Private transfer arranged by Concierge |
| Airport to hotel | Taxi, rideshare, or pre-booked private transfer |
Driving and parking at the hotel
Four Seasons Hotel New Orleans provides valet-only parking for registered guests. Multiple listings note valet charges; details can vary so check with the hotel or your booking agent for the current rate and any height restrictions.
If you plan to rent a car, let Valet know of arrivals and departures to use in/out privileges where available.
- Valet-only parking is offered; confirm current surcharge and height restrictions at arrival.
- In/out privileges are typically available to registered hotel guests — verify with Valet at check-in.
- If you prefer self-park garages nearby, ask the Concierge for nearby public parking options.
| Item | What to confirm |
|---|---|
| Valet parking | Current nightly surcharge and in/out privileges |
| Vehicle size | Any height or length restrictions |
| Nearby public parking | Availability and rates (Concierge can advise) |
Getting to major attractions and tours
The Concierge can arrange or recommend swamp tours, plantation visits and city sightseeing. Popular day trips include Barataria Preserve (swamps), Honey Island Swamp, Oak Alley and Whitney Plantation; travel times vary and most tours include hotel pickup if booked in advance.
For downtown sightseeing, walking, streetcar, short taxi rides and guided walking tours are all practical from the hotel’s riverfront location.
- Barataria Preserve tours: roughly 25–30 minutes’ drive from the city (Concierge can book).
- Oak Alley Plantation: about a 1-hour drive; many combination tour operators include hotel pickup.
- French Quarter live-music venues and museums are an easy walk or a short streetcar ride from the hotel.
| Destination | Approx. travel time from downtown |
|---|---|
| Barataria Preserve (swamp) | ~25–30 minutes |
| Oak Alley Plantation | ~1 hour |
| Honey Island Swamp | ~45–60+ minutes |
Hotel services that make travel easier
Concierge, porter and 24-hour front desk services can arrange reservations, transfers, luggage storage and local recommendations. The hotel offers complimentary Wi-Fi throughout rooms and public areas to help you coordinate bookings and maps.
If you have special mobility, dietary or pet needs, contact the Concierge in advance so they can coordinate appropriate arrangements during your stay.
- Concierge can book restaurant reservations (Chemin à la Mer, Trattoria Varco, Chandelier Bar), tours, and private cars.
- 24-hour front desk and porter service help with late arrivals, luggage and local directions.
- Complimentary Wi-Fi is available in rooms and public areas for planning and navigation.
| Service | How it helps |
|---|---|
| Concierge | Books transfers, tours, dining and tickets |
| Porter / Luggage storage | Assists with arrivals/departures and holds bags |
| Front desk (24-hour) | Check-in/out help and local info any time |
Tips for families and guests with pets
Four Seasons Hotel New Orleans markets family-friendly amenities and services such as in-room camping and kid-friendly pool features; the rooftop pool and many activities are reserved for registered guests. Confirm any date-specific pool hours with the front desk.
The hotel can accommodate well-trained, vaccinated cats and dogs in guest rooms and provides a gated, turfed outdoor pet area and pet-sitting arranged via the Concierge. Pets are not allowed in food and beverage outlets, the Spa, Fitness Centre, or pool areas.
- Kids: ask Concierge about in-room camping, pool toys and family dining options (children 5 and under may dine complimentary in some circumstances).
- Pets: pets are welcome in guest rooms when trained and vaccinated; check pet procedures with Reservations or Concierge.
- Confirm pool hours for your travel dates with the front desk — rooftop pool hours can vary by date though standard hours are noted on site.
| Need | What to ask Concierge |
|---|---|
| Family pool amenities | Availability of pool toys and in-room camping setup |
| Pet stay | Pet access rules, outdoor area and pet-sitting options |
| Child dining | Any complimentary children’s dining offers or restrictions |
